International Sales Support Associate

Company: Jazwares
Location: Fort Lauderdale
Posted on: May 18, 2024

Job Description:

At Jazwares, we believe an innovative idea can come from anywhere, and anyone. We work collaboratively to achieve our goals and we have fun doing it! Jazwares, a Berkshire Hathaway company, is a leading global toy manufacturer with an award-winning, robust portfolio of wholly owned and licensed brands. Founded in 1997, Jazwares celebrates imaginative play with a progressive focus on identifying new and relevant trends to transform into high-quality products for consumers of all ages. Jazwares engages consumers through innovative play experiences with popular brands such as Squishmallows, Pok--mon, Star Wars, CoComelon, Fortnite, AEW, Adopt Me!, Hello Kitty, and many more. In addition to toys, offerings also include Metaverse gaming, costumes, and products for pets. Headquartered in Plantation Florida, Jazwares has offices worldwide and sells its products in over 100 countries.

TheInt'lSales Support Associateassists in supporting the Sales team by gathering materials, communicating relevant information both internally and externally, and facilitating team activities to maximize performance.The "go-to" person for Territory Managers and Customers to achieve on time delivery for FOB shipments, ensuring order deadlines are met, and work as a team to help the Sales department achieve its annual goals.

What you will be doing:

• Identify new orders and troubleshoot what is needed by working closely with Asia team members.
• Managing the order flow process from beginning to end and proposing solutions based on timelines to ensure on time
  deliverables.
• Use dedicated software (SAGE and X3) to process and track orders.
• Check inventory, maintain reservations, and work with the Procurement team to place new production orders.
• Review license approvals for specific Territories and work with our Legal team to ensure orders can be processed for
  the requested products.
• Review orders for accuracy and attend weekly multi department meetings to review the progress of orders between
  other departments.
• Monitor the process, identify any shortcomings, and propose improvements.
• Communicate with internal departments for order requirements such as packaging, marketing and the Brand team for
  special requests.
• Assist Sales and Customers with sample requests as needed.
• Assist Logistics and Accounting to ensure final shipment of orders.
• Must have the ability to work well in a fast-paced environment. What we are looking for:
  • 2 plus years of Account Management experience
  • 2 plus years of administrative office experience
  • Incoterms Shipping knowledge
  • Prior Manufacturing and Incoterms experience
  • Well-organized and responsible with aptitude in problem-solving
  • Team player with aspirations to grow within the company
  • Excellent verbal and written communication skills
  • Excellent customer service skills
  • Cross functional team communication
  • Proficient in computer programs including internet, Word, PowerPoint, Access, Outlook and Google Docs
  • Strong proficiency in Microsoft Excel
  • Multi-lingual a PLUS Working Conditions:
    • Environment: Office
    • Extreme Exposures: None
    • Schedule: Regular office
    • May sometimes be required to participate in call with global offices outside of regular office hours
    • Physical Requirements:
    • Sedentary; Lifting up to 10 lbs
    • Must be able to sit at a desk for long periods of time
    • Travel Required: No
      
      What we offer:
      
      At Jazwares, we believe in providing our employees with comprehensive and competitive benefits that support their well-being and overall satisfaction.
      
      Base salary may vary based on experience, role tenure, performance, industry, and location. Eligibility for annual performance incentives may apply. Jazwares is a multi-state employer, salary range may not apply to other states.
      
      Our benefits package includes basic medical insurance that is 100% company-paid for employees and their children, employee basic life and AD&D insurance, a 401(K) retirement program with Jazwares matching up to 4% of pretax or post-tax deferrals, short and long-term disability, and tuition reimbursement.
      
      Our work environment provides a flexible work schedule that includes a Monday through Thursday on-site, with an optional WFH on Fridays, up to 20 workdays fully remote each year, and Time Off for vacation, and sick leave. Through Jazwares Cares, you have the opportunity to volunteer for up to 16 hours a year on community service projects.
      
      Working at Jazwares:
      
      At Jazwares, we believe an innovative idea can come from anywhere, and anyone. Through our three pillars, we foster innovation and encourage creativity in every area of our business.
      
      Humility:We recognize the value in others and treat everyone with respect. Our strength lies in our people and talent.
      Passion:Our conviction and enthusiasm show in our products, relationships, and commitment to our community.
      Collaboration:We share one vision worldwide, constantly striving to improve and innovate together.
      
      Don't miss out on this extraordinary opportunity to be part of the fastest-growing toy company in the industry. Connect with us today and let's shape the future of play together!
      
      JAZWARES is an equal opportunity employer and does not discriminate in employment based on race, color, sex, religion, national or ethnic origin, citizenship status, ancestry, disability, age, military status, marital status, sexual orientation, or any other characteristic protected by law.

Keywords: Jazwares, Oakland Park , International Sales Support Associate, Sales , Fort Lauderdale, Florida