Installation Operations Manager

Company: ETC Florida
Location: West Palm Beach
Posted on: February 14, 2026

Job Description:

Job Description Job Description Benefits: 401(k) Bonus based on performance Company car Company parties Competitive salary Dental insurance Free uniforms Health insurance Paid time off About ETC Florida ETC Florida is a leading provider of luxury residential technology solutions across South Florida specializing in smart home automation, lighting control, audio/video systems, motorized shading, and custom integration for high-end homes and estates. We design, install, and support sophisticated systems that enhance how clients experience their spaces. Were a team of problem-solvers, designers, and technologists who take pride in precision, reliability, and an elevated client experience. Our Mission: We WOW & AMAZE our clients by servicing, automating and integrating technology in their home or business. SERVICE THE CLIENT ABOVE ALL ELSE BE SOLUTION ORIENTED, CREATIVE AND INNOVATE BE POSITIVE, ENTHUSIASTIC & ENJOY WHAT YOU DO EXHIBIT HONEST, RESPECT AND INTEGRITY WORK AND ACT AS A TEAM Position Overview The Installation Operations Manager is a hands-on field leader responsible for managing and guiding installation technicians through every phase of a project from rough-in to trim-out and final system testing. This person ensures installations meet ETC Floridas technical and aesthetic standards, coordinates closely with project managers, and maintains a professional presence on high-end residential job sites. If you love technology, leadership, and seeing a complex system come together the right way this is the role for you. Key Responsibilities: Leadership & Supervision Lead and support a team of installation technicians on multiple job sites. Assign daily tasks, track progress, and ensure work meets quality standards and deadlines. Provide on-site guidance, technical troubleshooting, and mentorship to junior installers. Maintain clear communication with Site Supervisors, and other trades. Installation & Technical Execution Oversee and participate in the installation of structured cabling, AV equipment, lighting control, motorized shading, and network systems. Ensure all components are installed to design specifications, with attention to detail and visual cleanliness. Verify system functionality and assist with testing, programming, and commissioning. Maintain accurate records of materials used and work completed. Quality & Safety Conduct quality control checks throughout each phase of installation. Enforce company safety standards and proper tool/equipment use. Ensure that work areas are clean, organized, and professional at all times reflecting ETC Floridas premium brand. Coordination Communicate effectively with builders, electricians, designers, and other trades on-site. Identify potential issues early and collaborate with the project team to resolve them quickly. Assist in scheduling and logistics for equipment delivery and installation milestones. Qualifications Required: 7 years of experience in custom AV, smart home, lighting control, or related low-voltage installation. Strong understanding of structured cabling, rack building, device mounting, and signal flow. Proven experience supervising small field teams or leading crews on job sites. Ability to read and interpret wiring diagrams, schematics, and construction drawings. Excellent communication and organizational skills. Professional demeanor appropriate for luxury residential environments. Valid drivers license and reliable transportation. Preferred: Experience with Crestron, Lutron, Control4, or Savant systems. Knowledge of residential networking and Wi-Fi infrastructure. Certifications such as CEDIA, CTS, or manufacturer training. Key Attributes Meticulous attention to detail and pride in craftsmanship. Natural leadership and mentoring ability. Calm and resourceful when problem-solving on site. Commitment to quality, safety, and client satisfaction. Enthusiastic about new technologies and continual learning. Benefits $80,000-$100,000 salary range Competitive pay based on experience Health, dental, and vision insurance Paid time off and holidays Ongoing training and certification opportunities Work on world-class residential projects across South Florida South Florida Business Journal Best Places to Work ETC FLORIDA, LLC is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Applicants will receive fair and impartial consideration without regard to race, sex, color, national origin, age, disability, veteran status, genetic data, or religion or other legally protected status. Benefits: 401(k) Dental insurance Health insurance On-the-job training Paid time off Referral program Vision insurance

Keywords: ETC Florida, Oakland Park , Installation Operations Manager, Engineering , West Palm Beach, Florida